Job Description
Join our dynamic healthcare team as a Lead Scheduling Coordinator and become the backbone of patient care coordination. At MedTech Solutions Inc., we're revolutionizing healthcare access through innovative scheduling systems. This pivotal role combines administrative excellence with patient advocacy in a fast-paced, rewarding environment. Enjoy competitive benefits, professional development opportunities, and the chance to make a tangible impact on community health outcomes. Our Toledo facility offers state-of-the-art resources and a collaborative culture that values precision and compassion.
Responsibilities
- Optimize patient-provider scheduling across multiple departments using advanced EHR systems
- Coordinate complex appointment logistics including telemedicine integrations and cross-specialty referrals
- Implement and maintain scheduling protocols ensuring 95%+ provider utilization rates
- Serve as primary communication hub for patients, providers, and ancillary departments
- Analyze scheduling data to identify bottlenecks and implement efficiency improvements
- Train new staff on scheduling protocols and system functionalities
- Manage provider availability matrices and vacation coverage planning
Qualifications
- 3+ years of healthcare scheduling experience with EHR proficiency (Epic or Cerner preferred)
- Associate's degree in healthcare administration or related field
- Exceptional communication skills with proven conflict resolution abilities
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Strong analytical skills with attention to detail and accuracy
- Ability to manage competing priorities in high-pressure situations
- Certified Medical Administrative Assistant (CMAA) or equivalent certification preferred