Job Description
Join our dynamic team as a Night Shift IT Support Specialist in Denver! We're seeking a dedicated professional to ensure our systems run smoothly during overnight hours. This direct hire opportunity offers competitive compensation, comprehensive benefits, and career growth potential. Work in a modern environment where your technical expertise makes a real difference. Enjoy flexible scheduling, professional development opportunities, and a supportive team culture. If you're passionate about technology and thrive in overnight environments, apply today!
Responsibilities
- Monitor and maintain network systems during night shift hours
- Provide remote technical support to employees across all departments
- Resolve hardware/software issues and document troubleshooting steps
- Perform system updates and security patch deployments
- Collaborate with day-shift teams for seamless operational continuity
- Manage incident response and escalations during off-hours
- Generate performance reports and system health documentation
Qualifications
- 3+ years of IT support experience with night shift exposure
- Strong knowledge of Windows/macOS/Linux operating systems
- Certification in CompTIA A+, Network+, or equivalent
- Experience with ticketing systems (ServiceNow, Jira, Zendesk)
- Excellent problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid Colorado driver's license (occasional on-site visits required)