Job Description
Are you looking for a flexible work from home opportunity in Oklahoma City? We are seeking a detail-oriented Part-Time Customer Service Specialist to join our growing remote team. This role offers the ultimate work-life balance with adjustable hours tailored to your schedule.
As a key member of our support team, you will assist clients with inquiries via email and chat. We value autonomy and reliability, making this the perfect role for those seeking part-time remote work.
- Competitive Pay: Earn between $18.00 and $28.00 per hour.
- Flexible Schedule: Set your own hours to fit your lifestyle.
- Remote Work: Work from the comfort of your home in Oklahoma City or anywhere in the US.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Resolve technical issues and provide accurate product information to clients.
- Manage customer accounts and update information in our CRM database.
- Collaborate with the team to improve service protocols and customer satisfaction scores.
- Identify and escalate complex issues to senior management when necessary.
Qualifications
- High school diploma or equivalent; Associate degree preferred.
- Proven experience in customer service or support roles.
- Excellent written and verbal communication skills.
- Must have a reliable high-speed internet connection and a quiet workspace.
- Ability to work independently with minimal supervision.