Job Description
Join our dynamic healthcare team as a Part-Time Scheduling Coordinator at Metro Health Solutions. This premium opportunity offers flexible hours in Manhattan while supporting our mission to deliver exceptional patient care. You'll be the backbone of our operations, ensuring seamless appointment management and stellar patient experiences. If you're a detail-oriented professional with a passion for organization, this role is your gateway to making a tangible impact in New York's healthcare landscape.
Responsibilities
- Coordinate and manage complex schedules for 15+ medical professionals across multiple specialties
- Handle high-volume appointment bookings, rescheduling, and cancellations with precision
- Act as primary communication liaison between patients, providers, and ancillary departments
- Maintain accurate electronic health records (EHR) and scheduling system integrity
- Optimize appointment workflows to maximize provider efficiency and minimize patient wait times
- Resolve scheduling conflicts proactively with diplomatic communication skills
- Assist with patient registration, insurance verification, and pre-visit preparations
Qualifications
- Minimum 2 years of professional scheduling experience in healthcare or professional services
- Expert proficiency with EHR systems (Epic, Athenahealth, or similar)
- Exceptional organizational skills with demonstrated ability to manage competing priorities
- Superior written and verbal communication abilities
- Associate's degree or equivalent certification in healthcare administration preferred
- Proficient in Microsoft Office Suite and calendar management tools
- Ability to work independently with minimal supervision in a fast-paced environment
- Knowledge of HIPAA compliance and patient confidentiality protocols