Job Description
Join Madison Health Partners as a Part-Time Scheduling Coordinator and become the backbone of our patient care team! We're seeking a detail-oriented professional to optimize appointment workflows and enhance patient experiences in our fast-paced medical practice. Enjoy flexible scheduling while making a tangible impact in healthcare administration.
As a key member of our administrative team, you'll leverage your organizational prowess to ensure seamless clinic operations. This hybrid role (3 days in-office, 2 remote) offers the perfect balance for work-life harmony while contributing to our mission of accessible, compassionate care.
Responsibilities
- Coordinate complex multi-specialty appointment schedules across 15+ providers
- Optimize patient flow while maintaining 95%+ appointment accuracy
- Manage electronic health record (EHR) scheduling systems with precision
- Resolve scheduling conflicts through proactive communication with staff and patients
- Generate weekly utilization reports and identify process improvement opportunities
- Train new staff on scheduling protocols and system navigation
Qualifications
- 2+ years of healthcare scheduling experience with EHR systems (Epic preferred)
- Exceptional multitasking abilities with proven time management skills
- Associate's degree in Healthcare Administration or related field
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Strong problem-solving skills with conflict resolution experience
- Professional communication style with diverse patient populations