Job Description
Join our dynamic healthcare team in Orlando as a Part-Time Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient appointment workflows while delivering exceptional service. This flexible role (20-25 hrs/week) offers competitive pay and the opportunity to make a tangible impact in patient care coordination. If you thrive in fast-paced environments and excel at balancing multiple priorities, we encourage you to apply today!
Responsibilities
- Coordinate patient appointments across multiple departments using EMR systems
- Optimize scheduling templates to maximize provider efficiency and minimize wait times
- Handle appointment changes, cancellations, and rescheduling with empathy
- Communicate effectively with patients, providers, and clinical staff via phone/email
- Generate daily/weekly appointment reports and analytics for leadership review
- Ensure compliance with HIPAA regulations and organizational policies
Qualifications
- 2+ years of scheduling or healthcare coordination experience
- Proficiency in EMR systems (Epic, Cerner, or similar)
- Exceptional communication and conflict resolution skills
- Advanced knowledge of Microsoft Office Suite (Outlook, Excel)
- Ability to work independently with minimal supervision
- High school diploma or equivalent; Associate's degree preferred
- Flexibility to work occasional evenings or weekends as needed