Job Description
Join Detroit's fastest-growing customer service team and start your remote career tomorrow! We're seeking passionate individuals to deliver exceptional support experiences from home. No prior experience required—comprehensive training provided. Enjoy flexible hours, competitive pay, and the opportunity to grow with a company that values your development.
Why Work With Us?
- 100% remote work setup
- Health/dental/vision insurance
- 401(k) with company match
- Paid training & certification
- Performance bonuses
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and technical support issues
- Document interactions in CRM systems
- Collaborate with team members for complex cases
- Meet daily performance metrics
- Identify opportunities for service improvement
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Reliable internet connection
- Quiet home office space
- Ability to multitask
- Basic computer proficiency
- Customer service mindset