Job Description
We are looking for dedicated professionals to join our remote team based in Memphis, TN. Experience the freedom of working from home while enjoying our industry-leading Daily Pay feature.
At Memphis Logistics Group, we value our employees' time and financial well-being. Whether you are looking for a side hustle or a full-time career, our flexible schedule allows you to balance work and life seamlessly.
Responsibilities
- Respond to customer inquiries via email, chat, and phone with a focus on speed and accuracy.
- Process daily orders and maintain accurate client records in our CRM system.
- Collaborate with the logistics team to ensure timely delivery and resolution of issues.
- Identify and escalate complex customer issues to senior management.
- Maintain a high level of professionalism and represent the Memphis brand positively.
- Update daily logs and provide feedback on process improvements.
Qualifications
- High school diploma or GED required.
- Must reside in the Memphis, TN area.
- Reliable high-speed internet connection is mandatory.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong written and verbal communication skills.
- Ability to work independently in a remote setting.
- Previous customer service or logistics experience is a plus but not required.