Job Description
Join FlexiPay Solutions and transform your career with our 100% remote, daily-pay customer service role! We're seeking passionate professionals in Oklahoma City to deliver exceptional support while enjoying the freedom of working from anywhere in California. No commute, no office politics—just flexible hours and immediate compensation for your hard work.
Why FlexiPay? We believe in rewarding talent instantly. With daily pay, you'll never wait for your paycheck again. Plus, our cutting-edge platform and comprehensive training set you up for success from day one. Grow your career while maintaining work-life balance in a supportive, virtual environment.
Responsibilities
- Handle inbound/outbound calls and digital inquiries with empathy and professionalism
- Resolve customer issues efficiently using CRM tools and knowledge bases
- Meet/exceed daily performance metrics (call times, resolution rates)
- Collaborate with remote teams via Slack and virtual meetings
- Document interactions accurately in our proprietary system
- Identify opportunities for process improvements
- Maintain strict confidentiality and compliance standards
Qualifications
- 1+ years customer service experience (remote preferred)
- Exceptional verbal/written communication skills
- Proficiency with CRM software (Zendesk/Salesforce)
- Reliable high-speed internet and quiet home office setup
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings/weekends as needed
- Valid Oklahoma business license (if applicable)