Job Description
Join our award-winning customer team as a Remote Customer Service Specialist in Fort Worth, TX! We're hiring immediately for motivated professionals seeking flexible work-from-home opportunities. Enjoy competitive compensation, comprehensive benefits, and career advancement in a supportive environment. No prior experience required – we provide paid training!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM tools
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet performance metrics including CSAT and resolution times
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Reliable high-speed internet and quiet workspace
- Ability to work independently with minimal supervision
- Proficiency in Microsoft Office and typing (35+ WPM)