Job Description
Join our award-winning remote team! HomeSource Careers is urgently hiring motivated individuals for 100% work-from-home customer specialist roles in Oklahoma City. No prior experience required – we provide comprehensive paid training.
Enjoy flexible hours, competitive benefits, and career growth opportunities while serving diverse clients. Our supportive culture values your unique skills and dedication. Perfect for career changers, recent graduates, or anyone seeking a stable remote career path.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics for response time and resolution
- Collaborate with team members to improve service quality
- Complete ongoing product training to stay updated
- Identify upsell opportunities to enhance customer satisfaction
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication skills (written and verbal)
- Reliable high-speed internet connection
- Quiet home office environment
- Ability to work independently with minimal supervision
- Basic computer proficiency (MS Office, web browsers)
- Strong problem-solving and multitasking abilities
- Positive attitude and willingness to learn new systems