Job Description
Join Milwaukee's fastest-growing tech company as a Remote Customer Service Specialist! No experience needed – we provide comprehensive training for motivated individuals ready to launch their careers. Enjoy flexible remote work while supporting innovative digital solutions for Milwaukee businesses. This role offers growth opportunities into sales, tech support, or account management.
What We Offer:
- Full remote work with flexible hours
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Performance-based bonuses
- Clear career advancement path
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues and product questions
- Document interactions in CRM systems
- Collaborate with support teams for complex cases
- Meet monthly performance metrics
- Participate in ongoing training sessions
- Represent company brand with professionalism
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills (written/verbal)
- Basic computer proficiency
- Reliable internet connection
- Ability to work independently
- Problem-solving aptitude
- Customer-focused mindset