Job Description
Start your remote career with no experience needed! Global Tech Solutions is seeking enthusiastic individuals for our 100% work-from-home Customer Service Specialist position based in Long Beach, FL. Join our supportive team and provide exceptional client support while enjoying the flexibility of remote work. Full training provided!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems with accuracy
- Meet performance metrics for response time and resolution
- Collaborate with team members to improve service quality
- Participate in ongoing training and development programs
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent
- Strong verbal/written communication skills
- Reliable high-speed internet connection
- Quiet home office environment
- Ability to work independently and manage time effectively
- Basic computer proficiency
- Positive, patient customer-focused attitude