Job Description
Join FlexiWork Solutions and enjoy the freedom of remote work with daily pay! We're seeking motivated Customer Specialists in Albuquerque to support our growing client base. This flexible contract role offers competitive compensation, comprehensive training, and the opportunity to work from home while making a real impact. Perfect for those seeking work-life balance without sacrificing earning potential.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions and maintain accurate CRM records
- Meet daily performance metrics and quality standards
- Collaborate with cross-functional teams to enhance customer experience
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service or support experience
- Strong communication and problem-solving skills
- Reliable high-speed internet and quiet home office
- Ability to work independently with minimal supervision
- Flexible schedule availability including evenings/weekends
- Proficiency with CRM software (Salesforce experience a plus)