Job Description
Join our award-winning remote team as a Customer Support Specialist! We're seeking motivated individuals in Louisville, KY to provide exceptional service from home—no experience required. Enjoy flexible hours, comprehensive training, and career growth opportunities. Help customers resolve inquiries while building valuable skills in a supportive digital environment.
Responsibilities
- Respond to customer inquiries via email, chat, and phone
- Resolve technical issues and product questions
- Document cases accurately in CRM systems
- Collaborate with team members to solve complex problems
- Meet daily performance and quality metrics
- Stay updated on product knowledge and policies
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Reliable internet connection
- Basic computer proficiency
- Ability to work independently
- Customer service mindset
- Type 30+ WPM preferred