Job Description
Are you looking for a flexible 100% Work From Home opportunity?
Apex Support Solutions is urgently hiring dedicated Customer Support Representatives for our Weekend Shift team in San Antonio, TX. Join a high-growth company where you can help customers from the comfort of your own home.
We offer a dynamic work environment, competitive pay, and comprehensive benefits for eligible employees.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat.
- Resolve technical inquiries and account-related issues efficiently.
- Document customer interactions and resolutions accurately in the CRM.
- Maintain a high level of product knowledge and technical proficiency.
- Collaborate with the team to improve customer satisfaction scores.
- Adhere to all company policies and remote work guidelines.
Qualifications
- High school diploma or GED required.
- Must be available to work weekends (Saturday & Sunday).
- Reliable high-speed internet connection and a quiet workspace.
- Strong verbal and written communication skills.
- Ability to troubleshoot common technical issues.
- Previous experience in customer support is preferred but not required.