Job Description
Join FlexPay Columbus and enjoy the freedom of remote work with daily pay! We're seeking energetic Customer Specialists to support our growing client base. As a remote team member, you'll provide exceptional service while enjoying the flexibility to work from anywhere in Ohio. Our unique daily pay system ensures you get paid for every shift completed – no more waiting for weekly or bi-weekly paychecks!
What We Offer:
- Immediate daily pay via direct deposit
- Flexible remote schedule
- Comprehensive training and ongoing support
- Health benefits for part-time employees
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems accurately
- Meet daily performance metrics for quality and speed
- Collaborate with support teams to resolve complex issues
- Participate in virtual training sessions
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Reliable internet connection and quiet home workspace
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic proficiency with CRM software
- Flexible availability including evenings/weekends
- Ohio residency required for state compliance