Job Description
Join FlexiPay Solutions and revolutionize your work-life balance with our remote daily pay opportunities! We're immediately hiring Customer Specialists in Boston and New York to deliver exceptional virtual support. Get paid daily for your work while enjoying the freedom of remote collaboration. No more waiting for payday – your earnings hit your account every single day!
Why Choose FlexiPay?
- Guaranteed daily payments (no more weekly/bi-weekly waits)
- 100% remote work from anywhere in the US
- Flexible schedule with evening/weekend availability options
- Comprehensive paid training and growth pathways
- Competitive daily rates + performance bonuses
Responsibilities
- Resolve customer inquiries via phone, email, and chat within 2-hour SLA
- Process transactions and update CRM systems with 99.5% accuracy
- Meet daily productivity targets (minimum 25 resolved cases/day)
- Collaborate with cross-functional teams using Slack and Zoom
- Identify upsell opportunities and maintain customer satisfaction scores
- Adhere to PCI compliance standards for payment processing
- Document case resolutions in Salesforce with detailed notes
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience in remote/tech environment
- Typing speed: 60+ WPM with 95% accuracy
- Proficiency in CRM tools (Salesforce, Zendesk)
- Reliable high-speed internet and quiet home office setup
- Ability to work independently with minimal supervision
- Available for rotating weekends (Sat/Sun shifts available)
- Must pass background check and credit verification