Job Description
Join FlexPay Solutions and enjoy the freedom of remote work with daily pay! We're immediately hiring talented Customer Specialists in Raleigh, NC to deliver exceptional client experiences. No more waiting for bi-weekly paychecks – your hard work gets rewarded instantly. This contract role offers flexible hours while serving a dynamic client base. Be part of a forward-thinking company that values your time and expertise.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Process transactions and resolve billing inquiries efficiently
- Document client interactions in CRM systems with precision
- Collaborate with cross-functional teams to resolve complex issues
- Meet daily productivity targets while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- Minimum 1 year customer service experience
- Proficient with digital communication tools (Zoom, Slack, etc.)
- Strong problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Reliable high-speed internet connection
- Previous remote work experience preferred
- Must be located in Raleigh, NC area