Job Description
Join FlexiPay Solutions and transform your career with remote daily pay jobs in Boston, MA! We're seeking motivated Customer Support Specialists to deliver exceptional service while enjoying the freedom of remote work. Get paid daily for your contributions and enjoy unmatched flexibility in a dynamic environment.
Our cutting-edge platform connects top talent with rewarding opportunities in the heart of Boston's thriving economy. No more waiting for payday—access your earnings within 24 hours of completing tasks. Embrace work-life balance while building your career with a company that values your time and expertise.
Responsibilities
- Handle 50+ customer inquiries daily via phone, chat, and email
- Resolve billing and account issues with 95% first-contact resolution
- Update customer records in Salesforce and CRM systems
- Collaborate with cross-functional teams using Slack and Zoom
- Maintain 98% accuracy in data entry and documentation
- Meet daily productivity targets of 30+ resolved tickets
Qualifications
- High school diploma or equivalent; college degree preferred
- 2+ years customer service or call center experience
- Typing speed of 60+ WPM with 98% accuracy
- Proficiency in Salesforce, Zendesk, or similar platforms
- Reliable high-speed internet and quiet home office setup
- Excellent communication skills in English (bilingual Spanish a plus)
- Ability to work independently with minimal supervision