Job Description
We are looking for motivated individuals to join our growing remote team as Entry-Level Customer Service Representatives. If you are based in the New York area and want to start a career in a dynamic tech environment without the commute, we have the perfect role for you.
What We Offer:
- Work From Home flexibility
- Full Equipment Provided (Laptop, Monitor, Headset)
- On-the-job training and career advancement
Our team serves clients nationwide, allowing you to work from home while representing a top-tier brand.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat with professionalism.
- Assist customers with product troubleshooting and technical support.
- Process orders and manage customer accounts accurately.
- Document all interactions in our internal database.
- Collaborate with the support team to ensure customer satisfaction.
Qualifications
- High school diploma or GED required.
- Must have a dedicated home workspace.
- Reliable high-speed internet connection (minimum 25 Mbps).
- Basic computer skills and typing proficiency.
- Ability to work flexible shifts, including evenings and weekends.