Job Description
Join Austin's fastest-growing remote team! We're urgently hiring motivated individuals for entry-level customer specialist roles requiring zero prior experience. Enjoy flexible remote work with comprehensive training, competitive benefits, and career advancement opportunities. Perfect for recent graduates or career changers seeking stability and growth in Austin's thriving tech-adjacent ecosystem.
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision insurance
- 401(k) with company matching
- Performance-based quarterly bonuses
- Monthly stipend for home office setup
Responsibilities
- Respond to customer inquiries via email, chat, and phone
- Process orders and resolve service issues
- Update customer databases with accurate information
- Collaborate with cross-functional teams
- Meet performance metrics for response times
- Document customer interactions and feedback
- Participate in ongoing training sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong written and verbal communication
- Reliable high-speed internet connection
- Ability to type 30+ WPM
- Basic computer proficiency
- Self-motivated with time management skills
- Positive problem-solving attitude