Job Description
Join FlexHire Solutions and enjoy the freedom of working from home with all equipment provided! We're seeking motivated Customer Specialists in Houston to deliver exceptional support while earning daily pay. No upfront costs – we provide laptops, headsets, and software. Work full-time hours with flexible scheduling, competitive benefits, and career growth opportunities. Be part of a supportive remote team that values your work-life balance.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues using provided equipment and software
- Document interactions accurately in CRM systems
- Meet daily performance metrics for resolution time and quality
- Collaborate with remote team members to improve processes
- Complete training modules to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Reliable high-speed internet connection
- Strong typing skills (40+ WPM)
- Ability to work independently in a home environment
- Basic troubleshooting skills for common tech issues
- Available to work flexible shifts including evenings/weekends