Job Description
Join our award-winning remote team as an Equipment Specialist! We're seeking motivated professionals to manage and maintain our cutting-edge hardware infrastructure from home. Enjoy the flexibility of remote work with all equipment fully provided – no upfront costs! This immediate hire opportunity offers competitive compensation, comprehensive benefits, and career growth in a supportive environment.
As a key member of our operations team, you'll ensure seamless functionality of remote workstations while collaborating with cross-functional teams. Our Kansas City-based company values innovation, work-life balance, and employee development. Apply now to start your remote career journey with us!
Responsibilities
- Setup, configure, and troubleshoot remote workstations including monitors, peripherals, and specialized equipment
- Proactively monitor equipment health and performance using remote diagnostic tools
- Coordinate equipment repairs/replacements with third-party vendors
- Document maintenance activities and create technical documentation
- Provide remote technical support to employees via phone, chat, and email
- Collaborate with IT and HR teams on equipment onboarding for new hires
- Stay current on emerging remote work technologies and best practices
Qualifications
- Minimum 2 years of experience in hardware support or IT operations
- Proficiency with remote desktop tools and diagnostic software
- Strong problem-solving skills with ability to troubleshoot complex issues
- Excellent written and verbal communication abilities
- Self-motivated with ability to work independently in a remote setting
- CompTIA A+ or similar technical certification preferred
- Valid driver's license for occasional equipment pickups/deliveries