Job Description
Join our dynamic team as an immediate-hire Remote Equipment Specialist! We're seeking motivated professionals in Philadelphia to support our cutting-edge operations from home. Equipment provided – including high-performance laptops, peripherals, and ergonomic setups. Enjoy competitive compensation, comprehensive benefits, and flexible scheduling while making an impact in a growing tech environment.
Responsibilities
- Configure, troubleshoot, and maintain company-provided remote equipment
- Provide technical support to internal teams via virtual channels
- Document equipment inventory and maintenance logs
- Collaborate with IT teams to optimize remote work infrastructure
- Train staff on equipment usage and security protocols
- Monitor system performance and report technical issues
- Conduct regular equipment audits and updates
Qualifications
- 2+ years of technical support or equipment management experience
- Proficiency with remote collaboration tools (Zoom, Slack, Teams)
- Strong troubleshooting skills for hardware/software issues
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred
- Reliable high-speed internet connection
- Philadelphia residency required (equipment pickup location)