Job Description
Join our rapidly expanding team as a Remote Equipment Technician! We're urgently hiring motivated professionals in Albuquerque to provide exceptional technical support. All necessary equipment provided – including laptop, tools, and software. Enjoy competitive pay, full benefits, and the flexibility of remote work while serving critical infrastructure needs. Apply today to start immediately!
Responsibilities
- Install, troubleshoot, and maintain remote monitoring equipment
- Provide real-time technical support via phone, chat, and remote access
- Document service tickets and maintain accurate equipment logs
- Collaborate with cross-functional teams to resolve complex issues
- Conduct routine equipment diagnostics and preventive maintenance
- Train clients on equipment operation and best practices
- Adhere to safety protocols and company service standards
Qualifications
- 3+ years technical support or equipment maintenance experience
- Strong diagnostic and problem-solving abilities
- Proficiency with remote desktop tools and networking basics
- Excellent communication skills and customer service mindset
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation for local travel
- Must reside in Albuquerque, NM area