Job Description
Join TechSolve Solutions as a Remote Equipment Technician and jumpstart your career immediately! We're hiring talented professionals to support our cutting-edge clients with seamless remote equipment maintenance and support. Enjoy the flexibility of working from home while we provide all necessary equipment—including laptops, diagnostic tools, and specialized software. This is your chance to join a dynamic team committed to innovation and growth.
At TechSolve Solutions, we value expertise, initiative, and collaboration. Our Baltimore-based team fosters a supportive environment where remote professionals thrive. With competitive compensation, comprehensive benefits, and immediate start dates, this opportunity is designed for driven individuals ready to make an impact.
Responsibilities
- Provide remote technical support for industrial and medical equipment
- Diagnose and troubleshoot hardware/software issues via virtual platforms
- Install, configure, and calibrate specialized equipment using provided tools
- Document maintenance procedures and client interactions in CRM systems
- Collaborate with cross-functional teams to resolve complex technical challenges
- Train clients on equipment operation and best practices
- Maintain inventory of supplied equipment and request replacements as needed
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of experience in equipment maintenance or technical support
- Proficiency with diagnostic software and remote access tools
- Strong problem-solving skills with mechanical/electrical aptitude
- Excellent verbal and written communication abilities
- Ability to work independently with minimal supervision
- Valid driver's license for occasional equipment shipments
- CompTIA A+ or similar certification a plus