Job Description
We are looking for a dedicated Remote Equipment Technician to join our team in Miami, FL. In this role, you will ensure our remote workforce has the top-tier technology they need to succeed. We pride ourselves on our Equipment Provided policy, ensuring you have everything necessary to perform your job from home.
This is a fantastic opportunity for those seeking Weekly Pay and a stable career path in IT support. We are currently open to candidates located in Miami, FL and California who are ready to work remotely.
Why Join Us?
- Equipment Provided: New MacBook Pro, external monitor, and ergonomic accessories.
- Weekly Pay: Get paid every Friday via direct deposit.
- Flexible Schedule: Work from the comfort of your home.
Responsibilities
- Install, configure, and troubleshoot hardware and software for remote employees.
- Manage inventory of company-issued equipment and coordinate shipments.
- Provide 1st and 2nd level technical support via phone and secure remote access tools.
- Perform regular maintenance and updates on all provided equipment.
- Document all support tickets and technical issues accurately.
Qualifications
- 2+ years of experience in IT support, help desk, or technical support roles.
- Experience with macOS and Windows operating systems.
- Strong understanding of network troubleshooting (Wi-Fi, VPN, routers).
- Ability to work independently and meet strict deadlines.
- High-speed internet connection required.