Job Description
Join our dynamic healthcare team as a Remote-Friendly Scheduling Coordinator! We're seeking a highly organized professional to optimize patient flow and provider schedules across our Durham-based practice. This hybrid role (3 days remote/2 days in-office) offers the flexibility of remote work while maintaining in-person collaboration with our medical staff. Enjoy competitive benefits, professional development opportunities, and a supportive culture focused on work-life balance.
Responsibilities
- Coordinate complex multi-specialty provider schedules using Epic EMR system
- Manage patient appointment workflows across 5+ clinics with 98% accuracy
- Resolve scheduling conflicts and optimize provider utilization rates
- Collaborate with billing and clinical teams to ensure seamless care transitions
- Implement process improvements reducing patient wait times by 15%
- Train staff on scheduling protocols and system updates
Qualifications
- 3+ years healthcare scheduling experience with EMR systems
- Proficient in Microsoft Office Suite and scheduling software
- Exceptional communication skills for patient/provider interactions
- Certified Medical Administrative Assistant (CMA) preferred
- Proven ability to manage competing priorities in fast-paced environments
- Strong analytical skills for data-driven scheduling optimization