Job Description
Are you an organized professional seeking a dynamic role in the heart of Orange County? Apex Operations Group is currently seeking a highly skilled and proactive Scheduling Coordinator to join our Irvine, CA team. We offer a hybrid work environment that is remote-friendly, allowing you to balance your professional responsibilities with your personal life.
We are looking for a detail-oriented individual who thrives in a fast-paced setting and can manage complex calendars with ease. As a Scheduling Coordinator, you will play a pivotal role in ensuring our operations run smoothly and our clients receive exceptional service.
Why Join Us?
- Competitive hourly pay and comprehensive benefits package.
- Hybrid work model with flexible remote-friendly options.
- Professional development and growth opportunities.
- Collaborative and inclusive company culture.
Responsibilities
- Manage and coordinate complex schedules for healthcare providers and administrative staff using advanced scheduling software.
- Communicate effectively with patients, clients, and internal teams to confirm appointments and resolve scheduling conflicts.
- Process incoming requests for appointments, consultations, and services while maintaining accurate records in our CRM database.
- Utilize Microsoft Office Suite (Outlook, Excel) to generate reports and maintain up-to-date scheduling logs.
- Collaborate with the operations team to optimize workflows and improve overall efficiency.
- Handle front-desk duties and triage inquiries to ensure immediate attention to critical issues.
Qualifications
- High school diploma or GED required; Associate’s degree in Business Administration or Healthcare Management is a plus.
- Minimum of 2 years of experience in scheduling, medical reception, or administrative coordination.
- Proficient in using scheduling platforms (e.g., Calendly, AthenaHealth, or similar) and MS Office Suite.
- Exceptional organizational skills with the ability to multitask and prioritize tasks effectively.
- Strong verbal and written communication skills; comfortable interacting with diverse populations.
- Ability to work independently in a remote-friendly or hybrid setting with high internet security standards.