Job Description
Join TechGlobal Solutions Inc. for an urgent remote IT Support position in San Francisco! We're hiring immediately and provide all necessary equipment for your home office. Enjoy competitive compensation, flexible remote work, and the opportunity to join a dynamic tech team. This full-time role offers rapid onboarding and career growth potential.
Responsibilities
- Provide remote technical support for hardware/software issues
- Deploy and configure company-provided equipment
- Resolve network connectivity and security concerns
- Document and track support tickets in CRM systems
- Train employees on remote collaboration tools
- Monitor system performance and implement updates
- Collaborate with cross-functional teams
Qualifications
- 3+ years IT support experience
- CompTIA A+/Network+ certification required
- Expertise in Windows/macOS/Linux systems
- Strong troubleshooting and communication skills
- Ability to work independently in remote settings
- Experience with ticketing systems (Jira, Zendesk)
- High-speed home internet capability