Job Description
Join TechSolutions Inc. immediately as a Remote IT Support Specialist! We're urgently hiring talented professionals based in San Francisco, CA, with top-tier equipment provided to ensure seamless remote work. This is your chance to join a dynamic team offering competitive compensation, flexible schedules, and cutting-edge resources.
Perks & Benefits:
- Company-provided laptop, headset, and ergonomic equipment
- Comprehensive health, dental, and vision insurance
- 401(k) matching program
- Professional development stipend
- Unlimited PTO policy
Responsibilities
- Provide remote technical support for hardware/software issues
- Manage and troubleshoot network connectivity problems
- Install and configure company-provided equipment
- Document IT processes and maintain knowledge base
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and security protocols
- Train employees on new technologies and tools
Qualifications
- 3+ years of IT support experience
- CompTIA A+/Network+ certification preferred
- Proficiency in Windows/macOS and cloud platforms
- Strong troubleshooting and diagnostic skills
- Experience with remote support tools (e.g., TeamViewer, AnyDesk)
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision