Job Description
Join our dynamic team as a Remote IT Support Specialist in Memphis, TN! We're hiring immediately with full equipment provided – no upfront costs! Enjoy flexible remote work while supporting cutting-edge technology solutions for our clients. If you're a tech-savvy problem-solver ready to launch your career, apply now!
Responsibilities
- Provide remote technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Diagnose and resolve technical problems via phone, email, and chat
- Document all troubleshooting processes and solutions
- Collaborate with IT team on system updates and security protocols
- Train users on new technologies and best practices
- Monitor system performance and implement preventive measures
Qualifications
- High school diploma or equivalent; IT certification preferred
- 1+ years of technical support experience
- Strong knowledge of Windows/macOS/Linux operating systems
- Experience with networking concepts and hardware troubleshooting
- Excellent communication and customer service skills
- Self-motivated with ability to work independently
- CompTIA A+ or similar certification required