Job Description
Join NexusTech Solutions as a Remote Night Shift IT Specialist and revolutionize your work-life balance! We're seeking tech-savvy professionals to deliver exceptional support during our overnight hours while enjoying the freedom of remote work. This role offers unparalleled flexibility with core hours between 10 PM - 6 AM MT, allowing you to manage personal commitments seamlessly. As a key member of our 24/7 operations team, you'll troubleshoot complex systems, implement security protocols, and maintain infrastructure integrity for enterprise clients across the US.
Why NexusTech? Competitive compensation, cutting-edge tech stipends, comprehensive wellness benefits, and a culture that prioritizes results over rigid schedules. Our Denver-based leadership team values remote work excellence and provides dedicated career advancement paths for night shift specialists.
Responsibilities
- Provide Tier 2-3 technical support for cloud infrastructure, network systems, and security protocols during overnight shifts
- Monitor system health using advanced monitoring tools and proactively resolve performance bottlenecks
- Document incident reports, knowledge base articles, and troubleshooting guides with precision
- Collaborate with global teams during handover periods to ensure seamless service continuity
- Implement cybersecurity best practices and conduct vulnerability assessments during low-traffic windows
- Manage system patching, updates, and maintenance during overnight maintenance windows
- Mentor junior team members and contribute to continuous improvement initiatives
Qualifications
- 3+ years of experience in IT support, system administration, or cybersecurity
- CompTIA Security+ or equivalent certification required (AWS/Azure certifications preferred)
- Proven ability to work independently with minimal supervision in remote environments
- Expertise in Windows Server, Linux, and cloud platforms (AWS/Azure/GCP)
- Exceptional problem-solving skills with experience in complex incident resolution
- Strong written communication skills for technical documentation and cross-team collaboration
- Comfortable working during overnight shifts with reliable high-speed internet
- Experience with ticketing systems (ServiceNow/Jira) and monitoring tools (Splunk/Datadog)