Job Description
Join our elite remote team supporting critical infrastructure during night hours! We're urgently seeking dedicated professionals for our Washington DC-based night shift operations. Enjoy competitive compensation, flexible remote work, and the opportunity to make a significant impact while others sleep. This full-time role offers comprehensive benefits, career growth, and a collaborative virtual environment. Apply now to secure your spot in this high-demand position!
Responsibilities
- Monitor and maintain mission-critical systems during night hours
- Resolve technical issues with minimal disruption to daytime operations
- Execute scheduled maintenance and security protocols
- Collaborate with global teams via virtual communication tools
- Document incidents and create detailed technical reports
- Proactively identify potential system vulnerabilities
- Provide after-hours support for internal stakeholders
Qualifications
- Minimum 3 years of IT support or operations experience
- Proven ability to work independently during night shifts
- Strong knowledge of cloud platforms (AWS/Azure/GCP)
- Experience with ticketing systems (Jira/ServiceNow)
- Excellent written and verbal communication skills
- Ability to handle high-pressure situations calmly
- CompTIA Network+ or equivalent certification preferred
- US citizenship required for government contract compliance