Job Description
Are you a Fort Worth native looking for the perfect work-life balance? TechHorizon Solutions is seeking a Remote Part-Time Customer Experience Specialist to join our dynamic team. Enjoy the freedom of working from home with flexible hours tailored to your schedule. We value remote talent and offer a competitive wage structure for those looking to excel in a modern, supportive environment.
Why Join Us?
- 100% Remote Work from Fort Worth, TX
- Flexible Part-Time Schedules
- Professional Development Opportunities
- Competitive Compensation Package
Responsibilities
- Deliver exceptional customer service via chat, email, and phone channels.
- Resolve product inquiries and technical issues with accuracy and speed.
- Maintain detailed and accurate records of all customer interactions in the CRM system.
- Collaborate with the product team to identify recurring user feedback.
- Adhere to company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent; Associate’s degree preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk).
- Reliable high-speed internet connection and a quiet home office space.
- Ability to work independently and manage time effectively.