Job Description
Join TechSolutions Inc. as a Remote Part-Time Equipment Technician and revolutionize how businesses maintain their hardware. We provide all necessary equipment – laptops, diagnostic tools, and specialized software – so you can focus on delivering exceptional service from anywhere in Kansas City. Enjoy flexible scheduling while supporting enterprise clients with cutting-edge remote solutions.
This role offers the perfect blend of technical challenge and work-life balance. As a key member of our remote team, you'll troubleshoot complex equipment issues, implement preventative maintenance protocols, and collaborate with cross-functional teams – all while working from the comfort of your home office.
Responsibilities
- Diagnose and resolve equipment malfunctions via remote access tools
- Perform preventative maintenance on client hardware systems
- Document service reports and maintenance schedules in CRM systems
- Train clients on equipment operation and basic troubleshooting
- Collaborate with field technicians for complex on-site solutions
- Monitor equipment performance analytics and identify improvement opportunities
- Stay updated on industry best practices and emerging technologies
Qualifications
- 3+ years of equipment maintenance or technical support experience
- Proficiency with remote diagnostic tools (TeamViewer, AnyDesk, etc.)
- Certification in relevant equipment systems (CompTIA A+, Cisco CCNA)
- Strong problem-solving skills with mechanical/electrical systems
- Excellent written communication for technical documentation
- Ability to work independently with minimal supervision
- Reliable high-speed internet connection
- Valid Missouri driver's license for occasional client visits