Job Description
Join Boston Healthcare Solutions as a Remote Scheduling Coordinator and become the backbone of our patient care team. In this fully remote position, you'll orchestrate seamless medical appointments while supporting our mission to deliver exceptional healthcare across Massachusetts. Enjoy the flexibility of remote work with competitive benefits and career growth opportunities in Boston's thriving medical sector.
Responsibilities
- Manage complex physician schedules and patient appointment bookings across multiple departments
- Coordinate patient flow between specialists, labs, and imaging centers
- Resolve scheduling conflicts and optimize calendar utilization
- Communicate schedule changes to patients via phone, email, and patient portal
- Collaborate with clinical teams to ensure efficient appointment utilization
- Maintain accurate electronic health record (EHR) scheduling data
- Analyze scheduling metrics to improve patient access and wait times
Qualifications
- 3+ years of medical scheduling experience in a healthcare setting
- Proficiency with Epic EHR scheduling systems
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Experience managing high-volume appointment calendars
- Ability to work independently in a remote environment
- Knowledge of HIPAA compliance and patient privacy regulations