Job Description
Join our dynamic healthcare team as a Remote Scheduling Coordinator and become the backbone of patient care coordination! This fully remote position offers the flexibility to work from anywhere while making a tangible impact on patient experiences. You'll manage complex appointment schedules, optimize provider workflows, and ensure seamless communication across departments. If you're a detail-oriented professional with exceptional organizational skills and a passion for healthcare excellence, we invite you to apply today and transform your career with us.
Responsibilities
- Coordinate complex multi-specialty patient appointments across 15+ providers
- Optimize provider schedules using Epic EMR scheduling tools to maximize efficiency
- Manage patient intake processes including insurance verification and pre-authorization
- Facilitate seamless communication between patients, providers, and clinical staff
- Monitor and resolve scheduling conflicts with proactive problem-solving
- Generate weekly utilization reports for department leadership
- Train new staff on scheduling protocols and system navigation
Qualifications
- 3+ years experience in healthcare scheduling or coordination role
- Proficiency with electronic health records (Epic preferred)
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Ability to work independently in remote environment
- Knowledge of HIPAA compliance and patient privacy protocols
- Associate degree or equivalent experience required