Job Description
Join Alaska Health Services as a Remote Scheduling Coordinator and become the backbone of our patient care team. We're seeking a detail-oriented professional to manage complex scheduling logistics for our Anchorage-based healthcare providers. This fully remote role offers the flexibility to work from anywhere in Alaska while supporting our mission to deliver exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits, and a collaborative virtual environment where your organizational skills directly impact patient outcomes.
Responsibilities
- Coordinate complex appointment schedules across multiple departments and providers
- Manage electronic health record (EHR) scheduling systems with 99% accuracy
- Handle patient inquiries regarding appointments, insurance, and procedures
- Optimize provider schedules to maximize efficiency and minimize wait times
- Collaborate with billing and clinical teams to resolve scheduling conflicts
- Generate weekly/monthly utilization reports for department leadership
- Train new staff on scheduling protocols and system usage
Qualifications
- 3+ years of professional scheduling experience in healthcare setting
- Expertise in EHR systems (Epic/Cerner preferred)
- Proven ability to manage high-volume scheduling with competing priorities
- Exceptional communication and conflict resolution skills
- Strong proficiency in Microsoft Office Suite
- Ability to maintain confidentiality per HIPAA regulations
- Self-motivated with excellent time management in remote environments