Job Description
Join our dynamic team as a Remote Tech Specialist and transform how businesses operate! We're urgently hiring tech professionals in the New York area (fully remote) with all equipment provided. Enjoy flexible hours, competitive benefits, and the chance to work on cutting-edge projects that impact global markets. Immediate start available!
Responsibilities
- Configure, troubleshoot, and maintain remote IT infrastructure and cloud systems
- Provide Tier 3 technical support via chat, phone, and video conferencing
- Implement cybersecurity protocols and conduct vulnerability assessments
- Collaborate with cross-functional teams on software deployment and updates
- Document technical processes and create user training materials
- Monitor system performance and optimize resource allocation
- Lead digital transformation initiatives for enterprise clients
Qualifications
- 5+ years in IT support, systems administration, or cybersecurity
- Expertise in cloud platforms (AWS/Azure/GCP) and virtualization
- Strong analytical skills with experience in incident response protocols
- Relevant certifications (CompTIA, CCNA, CISSP) or equivalent experience
- Proven ability to manage remote teams using collaboration tools
- Excellent written and verbal communication skills
- Experience with enterprise-level CRM and ticketing systems
- Ability to work independently with minimal supervision