Job Description
Join TechSolve Inc. and launch your remote career immediately! We're seeking a Technical Support Specialist to provide exceptional service from home in Albuquerque. Enjoy a fully equipped home office setup – all hardware provided!
Why TechSolve?
- Immediate hire with paid training
- Full remote work with company-provided equipment
- Comprehensive benefits package
- Dynamic team culture
- Career growth opportunities
Responsibilities
- Deliver remote technical support via phone, email, and chat
- Diagnose and resolve hardware/software issues
- Install/configure company-provided equipment
- Maintain detailed documentation in ticketing systems
- Collaborate with cross-functional teams
- Provide timely customer updates
- Stay current with tech trends
Qualifications
- High school diploma or equivalent
- 1+ years technical support experience
- Strong troubleshooting skills
- Excellent written/verbal communication
- Self-motivated and detail-oriented
- Quiet home workspace required
- Reliable internet connection