Job Description
Join TechSolve Solutions as a Remote Weekend Equipment Technician and be part of our cutting-edge team! We're hiring passionate individuals to provide critical technical support during weekend shifts with all equipment provided. Enjoy flexible remote work while ensuring seamless operations for our Cleveland-based clients. This role combines hands-on troubleshooting with virtual collaboration, offering a unique blend of technical challenge and work-life balance.
Why TechSolve? We provide industry-leading equipment, comprehensive training, and a supportive remote work environment. Perfect for tech enthusiasts seeking weekend flexibility without compromising on professional growth.
Responsibilities
- Diagnose and resolve technical issues remotely using provided equipment
- Install, configure, and maintain hardware/software systems for clients
- Provide real-time weekend technical support via video conferencing and chat
- Document all troubleshooting procedures and client interactions
- Collaborate with weekday teams for seamless cross-shift handovers
- Conduct regular equipment diagnostics and preventive maintenance
- Train clients on proper equipment usage during onboarding sessions
Qualifications
- 2+ years of technical support or IT experience
- Strong diagnostic skills for hardware/software troubleshooting
- Proficient in remote desktop tools and video conferencing
- Ability to work independently during weekend shifts (Sat/Sun)
- Excellent communication skills for virtual client interactions
- Valid driver's license (for occasional equipment delivery if needed)
- CompTIA A+ or equivalent certification preferred
- High-speed home internet required