Job Description
Join TechConnect Solutions as a Remote Weekend IT Support Specialist and transform your weekends into rewarding work! We're hiring tech-savvy professionals in Houston, TX to provide exceptional remote support while enjoying a flexible schedule. All equipment provided – including company laptop, headset, and software – ensuring you're set up for success from day one. This is your chance to build a tech career without leaving home!
What You'll Experience:
- Competitive hourly pay with weekend shift premiums
- Full remote work setup delivered to your door
- Comprehensive training and ongoing tech certifications
- Health benefits and retirement plans available
- Clear career advancement path to full-time roles
Responsibilities
- Deliver remote technical support via phone, chat, and remote desktop tools
- Troubleshoot hardware/software issues for enterprise clients
- Install and configure company-provided equipment
- Document all ticket resolutions in CRM systems
- Maintain security protocols for remote access
- Collaborate with weekday support teams for seamless handoffs
- Proactively monitor systems during weekend shifts
Qualifications
- 2+ years of IT support or helpdesk experience
- CompTIA A+ or Network+ certification required
- Strong knowledge of Windows/macOS and networking
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Weekend availability (Saturday/Sunday) mandatory
- Valid US work authorization and Houston residency