Job Description
Unlock Your Potential with Remote Work!
Boston Digital Solutions is currently urgently hiring talented individuals for remote positions. If you are based in Boston, MA (or looking to relocate remotely), this is your chance to join a high-growth company with immediate start dates and flexible hours.
We value our employees and offer a competitive compensation package. Don't wait—apply today to secure your spot in our dynamic team!
Responsibilities
- Provide Exceptional Support: Deliver top-tier customer service via email, chat, and phone to our Boston-based and national client base.
- Manage Data Integrity: Accurately input, update, and maintain customer information in our secure CRM systems.
- Resolve Inquiries: Troubleshoot issues and resolve customer complaints efficiently while maintaining a professional demeanor.
- Administrative Tasks: Perform daily data entry, schedule appointments, and organize digital documents.
- Process Transactions: Handle order processing and payments with high attention to detail.
- Collaborate Teamwork: Communicate effectively with team leads and colleagues to ensure seamless operations.
Qualifications
- Education: High school diploma or GED is required; some college coursework is preferred.
- Experience: Previous experience in customer service or administrative support is a plus but not required.
- Technical Proficiency: Must be proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Communication Skills: Strong written and verbal communication skills in English.
- Equipment: Access to a reliable computer and high-speed internet connection.
- Reliability: Ability to work independently with a self-starter attitude.