Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Bakersfield Medical Group! This pivotal role ensures seamless patient experiences through efficient appointment management, provider coordination, and communication excellence. We offer competitive compensation, comprehensive benefits, and a supportive environment where your organizational skills truly make a difference. If you thrive in fast-paced settings and value precision, apply today to advance your career in Bakersfield's premier healthcare network.
Responsibilities
- Manage provider schedules and optimize appointment utilization across multiple departments
- Coordinate patient appointments, rescheduling, and follow-ups with exceptional communication
- Maintain accurate electronic health records (EHR) scheduling data and documentation
- Collaborate with clinical staff to address scheduling conflicts and patient needs
- Implement patient flow improvements to reduce wait times and enhance satisfaction
- Handle insurance verification and pre-authorizations for scheduled procedures
- Train new staff on scheduling protocols and EHR systems
Qualifications
- 3+ years of professional scheduling experience in healthcare or administrative settings
- Expertise in EHR systems (Epic, Cerner, or similar)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication skills with patients, providers, and colleagues
- Proven ability to manage competing priorities in high-volume environments
- Proficiency in Microsoft Office Suite and scheduling software
- High school diploma or equivalent; associate degree preferred