Job Description
Join Atlanta Healthcare Solutions as a Scheduling Coordinator and become the backbone of our dynamic medical practice! We're seeking a highly organized professional to optimize patient flow and ensure seamless operations in our fast-paced Atlanta clinic. This pivotal role combines exceptional communication skills with precision scheduling to deliver exceptional patient experiences while supporting our healthcare providers.
As a key member of our administrative team, you'll leverage cutting-edge scheduling technology to maintain complex calendars, coordinate multi-specialty appointments, and proactively address scheduling conflicts. This direct-hire opportunity offers competitive compensation, comprehensive benefits, and clear pathways for career growth within our award-winning healthcare network.
Responsibilities
- Manage and optimize provider schedules across 15+ medical specialists using advanced scheduling software
- Coordinate patient appointments, referrals, and follow-ups ensuring optimal clinic utilization
- Proactively resolve scheduling conflicts and communicate changes to patients/staff
- Maintain accurate electronic health records (EHR) scheduling data and patient information
- Collaborate with billing and clinical teams to verify insurance pre-authorizations
- Implement continuous improvement strategies for scheduling efficiency
- Train new staff on scheduling protocols and system utilization
Qualifications
- Minimum 3 years of professional scheduling experience in healthcare or complex administrative environments
- Expert proficiency in Epic EHR scheduling systems and Microsoft Office Suite
- Exceptional verbal/written communication skills with demonstrated customer service excellence
- Proven ability to manage multiple priorities with meticulous attention to detail
- Strong problem-solving skills with ability to adapt to changing priorities
- Associates degree in healthcare administration or related field preferred
- Experience with HIPAA compliance protocols and patient privacy regulations