Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Glendale, AZ! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment coordination. This high-impact role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment. If you excel at multitasking and thrive in fast-paced settings, apply today to become an integral part of our patient-centered care model.
Responsibilities
- Manage and maintain complex scheduling systems for medical appointments across multiple departments
- Coordinate patient-provider communications to ensure timely and accurate appointment scheduling
- Resolve scheduling conflicts and optimize calendar efficiency using specialized software
- Process appointment changes, cancellations, and rescheduling requests with exceptional customer service
- Maintain accurate electronic health records (EHR) and scheduling documentation
- Collaborate with clinical staff to address patient needs and accommodate urgent scheduling requirements
- Analyze scheduling metrics to identify efficiency improvements and implement solutions
Qualifications
- High school diploma or equivalent; associate's degree or relevant certification preferred
- 2+ years of experience in medical scheduling or administrative coordination
- Proficiency with EHR systems (Epic, Cerner) and scheduling software
- Exceptional organizational skills with ability to manage competing priorities
- Strong written and verbal communication abilities
- Customer-focused mindset with problem-solving aptitude
- Ability to maintain confidentiality and HIPAA compliance standards
- Intermediate Microsoft Office Suite expertise