Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and launch your administrative career! No prior experience required – we provide comprehensive training. At Buffalo Health Solutions, we value growth potential and offer competitive benefits including health insurance, paid time off, and professional development opportunities. As a key member of our patient services team, you'll ensure seamless appointment coordination while building valuable healthcare industry expertise.
Responsibilities
- Manage and maintain provider appointment schedules using our proprietary scheduling system
- Coordinate patient appointments across multiple departments with precision
- Communicate appointment confirmations, reminders, and changes via phone/email
- Collaborate with clinical teams to optimize daily appointment flow
- Handle patient inquiries regarding scheduling with exceptional service
- Update and maintain accurate patient records in EMR systems
- Support front desk operations during peak hours as needed
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional verbal and written communication skills
- Strong organizational abilities with attention to detail
- Proficient in basic computer applications (Microsoft Office Suite)
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Willingness to learn healthcare-specific scheduling protocols
- Positive attitude and team player mentality