Job Description
Join Madison Health Solutions as a Scheduling Coordinator and transform how we deliver patient care through seamless appointment management. We're seeking a detail-oriented professional with a passion for flexibility to optimize our healthcare team's schedules while maintaining exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and the freedom to balance work with life through our adaptable hours. Be part of a collaborative environment where your organizational skills directly impact community wellness.
Responsibilities
- Masterfully manage provider and staff schedules using Epic EMR scheduling software
- Coordinate complex multi-specialty appointments with precision and empathy
- Proactively resolve scheduling conflicts through real-time communication
- Generate daily/weekly coverage reports for department leadership
- Implement patient-centered rescheduling protocols during high-demand periods
- Train new staff on scheduling protocols and system navigation
- Optimize appointment blocks to reduce patient wait times by 15%
Qualifications
- 2+ years healthcare scheduling coordination experience
- Expertise in Epic EMR scheduling modules preferred
- Exceptional verbal/written communication skills
- Proficiency in Microsoft Office Suite and scheduling analytics tools
- Proven ability to manage competing priorities under pressure
- High school diploma or equivalent; associate's degree preferred
- Flexible availability including occasional weekend/evening coverage